Customer Service / Administration Officer Job in Bendigo

Job Title:    Customer Service / Administration Officer
Ref No.:    RD/251
Job Location:    Bendigo VIC
Employer:    BlueScope steel
About Us
Since 1915 the steel industry has been an essential part of Australia and its economy.  BlueScope's heritage traces back to the very beginning.

Our history has always been in steelmaking - but the future lies in selling Australian innovation, technology and expertise to the booming Asian and global growth markets.

BlueScope's business has been built on the strength of our global partnerships, global networks and global brands.

Our track record of successful global partnerships enables us to prosper in widely diverse markets.  In India, we have established a joint venture with the highly respected Tata conglomerate, a joint venture in Saudi Arabia is opening new opportunities in that expanding market, in North America, our 50:50 North Star BlueScope Steel joint venture with Cargill continues to perform strongly, and our joint venture with Nippon Steel - NS BlueScope Coated Products - will open exciting new markets and opportunities in Asia.

Job Description:
Metalcorp Steel operates across Australia, with branches in New South Wales, Queensland, Victoria, South Australia and Western Australia. Metalcorp Steel continues to develop strategic alliances with major companies and strengthen its overall market position. We pride ourselves on our ability to maintain a high level of service whilst providing Australia's largest range of metal products.

We currently have an opportunity for an experienced individual to join our Bendigo branch as a Customer Service / Administrative Officer.

Reporting to the Branch Manager, you will be a team player with a “hands on” approach and a “can do” attitude. You will demonstrate a willingness to operate in a professional and efficient manner, providing internal customer service and administrative support to the branch including the external sales team regarding all relevant market, customer and competitor information.

Job Duties:

•     Assisting with the preparation of sale reports to maximise sales opportunities
•     Providing accurate and timely order status information to customers
•     Cash processing Ensuring integrity of confidential and/or sensitive information
•     Performing reception, banking and purchasing
•     Overseeing all mailing functions including couriers
•     Monitor and confirm production orders
•     Providing general office support
•     Operating in a cooperative and positive manner with other team members so as to assist in the achievement of the common business objectives

This is a challenging position where your high attention to detail, time management and excellent communication skills will be required to successfully manage a busy workload.

Previous steel or relevant industry and customer service experience is essential to this role. In addition a solid work history in providing high level administrative support within an operational environment is also required.

You will have excellent verbal and written communication skills in addition to strong numeracy, negotiation and influencing ability. This will be further supplemented by your commercial acumen, organisational agility and intermediate computer skills.

Whilst relevant business / marketing / administration qualifications would be viewed favourably they are not essential.

As the successful candidate, you will have the opportunity to become part of a strong company culture and receive excellent remuneration and benefits.

You may be contacted by Capgemini Business Services in regard to your application, via emaill or telephone. Ref number: JL/251

Deadline Date: 14/03/2014

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