Senior Pega Business Analyst Job Vacancy at Macquarie Group

Job Title:    Senior Pega Business Analyst
Job Ref.:    BFS-918174
Group:        Banking and Financial Services
Location:    Sydney
Employer:     Macquarie Group
Job Type:    Agency Worker
Recruiter:    Helen Gore
About Us
Banking and Financial Services Group (BFS) comprises Macquarie's retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients.

Personal Banking provides retail financial products such as mortgages, credit cards and deposits. We serve our customers through strong mortgage intermediary relationships and white-label partnerships, as well as direct Macquarie branded offerings

Wealth Management provides superannuation and insurance products, as well as stockbroking, financial advice, private banking, cash management and WRAP platform services. We deliver products and services through institutional relationships, virtual adviser networks and dedicated direct relationships with our clients.

Business Banking provides a full range of deposit, lending and payment solutions, as well as tailored services to help our business clients be more efficient. We serve over 4,000 business clients, from sole practitioners to corporate professional firms, who we engage with through our dedicated relationship managers.

Job Description:
The S&O Programme team are responsible for delivering strategic business technology based solutions that align with BFS objectives.  The Programme Management area is looking for an experienced Senior Business Analyst (BA) to work alongside its group of Senior BAs in a large workflow systems implementation. This role will report to the S&O Programme Manager and be responsible for undertaking analysis on a variety of projects including  but not limited to Pega deployments.
This is an excellent opportunity for an experienced Senior Business Analyst to join the Sales, Service Centre and Operations Program Management Team.  This role will offer the successful applicant the opportunity to drive delivery outcomes on a variety of projects within the Program. It will also offer the applicant the ability demonstrate their commitment to high standards and their ability to contribute to the overall success of Macquarie's services and products

Job Requirements:
Core competencies:
•    A thorough  understanding of business processes, procedures and systems in a change delivery environment
•    Ability to elicit and gather requirements using a range of methods including one-on-one discussions, workshops, review of feedback
•    Excellent written and verbal communication skills with stakeholders of varying levels, including the ability to present information in ways appropriate to the audience
•    Effective time management and planning skills which allow you to identify task dependencies/ critical paths and determine appropriate milestones
•    Solid  analytical, creativity and problem solving ability
•    Proven collaboration skills and the ability to work well within a team environment
•    Self motivated with a high level of accountability and the ability to drive successful outcomes
•    Thorough understanding of the System Development Life Cycle (SDLC) across different methodologies

Desired skills and attributes:

•    Strong customer focus and demonstrates a service-oriented culture
•    Proactive in identifying opportunities for improvement within the department and taking ownership of actions
•    Experience in the development of detailed documentation of business requirements, process modelling and business cases
•    Ability to analyse and undertake assessment of complex changes and  track business requirements
•    Understanding of change management processes
•    Negotiation and influencing skills utilising a consultative approach
•    Self starter, is capable of adjusting behaviour in different scenarios and is capable of managing own time
•    Ability to multi task and prioritise work to meet timeframes
•    Training and/ or mentoring in a project environment

Qualifications and Experience:

•    Demonstrated experience as a Senior Business Analyst within financial services
•    End-to-end project experience working on Pega or other workflow systems implementation
•    Thorough knowledge of systems development, testing principles, project methodologies and practices
•    Experience conducting workshops for requirements gathering including working with vendors and customers
•    Experience working with technical experts as well as business stakeholders
•    Working knowledge of Use Case methods
•    Top Team requirement management tool desirable
•    IIBA accreditation is desirable.

Job Duties:
   
•    Work with Business Analysts and Project Managers to facilitate and engage in stakeholder workshops & meetings
•    Work with business stakeholders and Project Managers to define and deliver business solutions.
•    Understand, interpret and document project scope, objectives, benefits and risks
•    Elicit, define, analyze and clearly document business processes,  business and functional requirements
•    Identify, analyse, manage and escalate issues and risks

In return, the successful candidate will be rewarded with a supportive team environment, providing opportunities for personal growth and career development. For a confidential discussion about the role call Helen Gore on 02 8237 3537.

Deadline: 28-02-2014

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