Client Services Coordinator Job in Ermington

Job Title:    Client Services Coordinator
Job Ref.:    920556
Job Location:    Sydney - Ermington
Employer:    Computershare
Job Type:    Full time Exempt
About Us
Computershare (ASX:CPU) is a global market leader in transfer agency and share registration, employee equity plans, proxy solicitation and stakeholder communications. We also specialise in corporate trust, mortgage, bankruptcy, class action, utility and tax voucher administration, and a range of other diversified financial and governance services.
Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world's leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers.
Computershare is represented in all major financial markets and has over 12,000 employees worldwide.
Computershare Technology Services, part of the world's largest share registry, provides global technology and infrastructure support for existing Computershare proprietary software together with a full range of development services for new products. We underpin Computershare's total service package through creative technology applications that are deployed at all stages of the financial market cycle.

Job Description:
The Client Services Team is responsible for the planning and production of all client requested communication. The team is focused on a portfolio of accounts that range from Finance and Insurance to Direct Marketing.

Working in a fast paced role with variety, you will have the opportunity to develop strong relationships with clients and internal stakeholders. Your immediate team are close knit, supportive with an inclusive outlook. You will be reporting to an experienced Team Leader and working within  a broader team that values communication and an open attitude within the workplace. In a flexible environment, regular 1 to 1s, team bonding activities and a social atmosphere, be rewarded for your hard work and client service focus with recognition and further career opportunities in Computershare nationally and globally.

A vital part of the Client Services team in Ermington, you will be one of the key contacts looking after a portfolio of clients.

Job Requirements:

•     A positive and proactive attitude
•     Clear, open and honest communication style
•     Well-developed organisational and time management skills
•     Previous experience in client/customer service, administration or project coordination
•     Exposure and ability to thrive in a busy deadline driven environment
•     Ability to work independently and take responsibility for assigned projects
•     Highly developed organisation skills, time management and attention to detail
•    Client facing experience in a print production background will be highly regarded.

Job Duties:   

•     Managing all aspects of a client's communication to ensure that all project requirements are met
•     Developing and nurturing working relationships with internal and external stakeholders, including; clients and internal parties including relationship managers, programmers and operations
•     Building a comprehensive understanding of the client's' requirements to create an accurate and detailed job brief
•     Managing each project to strict deadlines and ensuring that the clients expectations are met

In return you will receive ongoing training and development, exposure to a diverse range of clients, the opportunity to develop your skills and experience and:

•     Study support for external courses (Subject to approval and relevance)
•     Career and professional development opportunities including a diverse range of internal training courses
•     Salary packaging
•     Employee share plan participation
•     Other employee benefits such as discount schemes
•     Supportive management
•     Friendly, team culture

If this sounds like something you may be interested in, apply now by clicking on the link below or for a confidential discussion please call Sabrina Ko on 02 8234 5014.

 Computershare may conduct a criminal background check on applicants subject to current legislation.

Deadline Date: 08/03/2014

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