Job Location: SA - Adelaide
Work Type: Full Time - Permanent
Employer: Elders
About Us
At Elders, supporting farmers is our business. Our clients benefit from the expertise of our sales staff, and the teams that support them.
Provide customer service, inbound enquires, outbound customer calls and some administrative tasks
Job Requirements:
• Strong Customer Focus
• Business administrative studies or equivalent work experience
• Ability to provide friendly, accurate and efficient oral and written customer service support
• Ability to build relationships with both customers and team members
Job Duties:
• Answering all inbound sale and customer service telephone calls in a high paced call centre environment
• Assisting with and attending to all inbound email customer enquiries
• Accurate and timely processing of customer information and orders through the company systems
• Identify and grow customer sales, promoting the product range, cross selling and upselling, by means of outbound calls
• Maintain, cleanse and update database customer records in company system
Why join Elders
• Ability to contribute to your local, regional and rural communities
• Competitive Base Salary with annual reviews
• Supportive environment to promote personal development and career progression
• Long established, proud Australian company
The Adelaide office is based as a support centre to the business across the network. Facilities include an onsite gym and modern open space workstations located in the heart of the city as well as walking distance to the Adelaide Central Markets along with public transport and car parks.
At Elders we encourage applications from a diverse range of people, backgrounds and experiences.
Deadline Date: 27/01/2014
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